WHAT WE HAVE PUT IN PLACE TO KEEP YOU & YOUR INFORMATION SAFE

» Buyer Safety Algorithms. Shop Naija Goods has developed and continuously updates proprietary software algorithms to automatically monitor data for patterns, and quickly detect potential risks and violations.

» Community Reporting. We encourage our buyer community to report inappropriate or suspicious activity. To file a report please email info@shopnaijagoods.com or visit the Contact Us page.

» Trust and Safety Teams. In addition to data-driven algorithms and automated tools, Shop NaijaGoods has a number of teams focused on protecting the integrity of Shop Naija Goods marketplace by proactively investigating, sanctioning, and preventing various types of inappropriate behavior.

» Buyer Protection program. Shop Naija Goods guarantees 100% protection to our buyers. If you pre-pay for an eligible item and your order doesn’t go as planned, you’re 100% protected — quickly and easily. Visit our Return policy page

» Escrow services. Shop Naija Goods developed escrow revolutionary payment method, with safety in mind. Our escrow eliminates the need to enter sensitive credit/debit card details or Internet banking passwords, and payments made through this medium are held in escrow until the transaction is satisfactorily completed. When you pay with our escrow, we can instantly refund you if your order does not arrive, is damaged, or is substantially different from what was described.