The timelines quoted are business days – Monday to Friday only, excluding weekends. They vary depending on the delivery option chosen:

  • Door Delivery: Delivery time starts from the day you place your order to the day one of our delivery associates make a first attempt to deliver to you. Delivery will be attempted 3 times over 5 days (7.00 am to 5.30pm ) after which the item will be cancelled.
  • Pick Up Station: Delivery time starts from the day you place your order to when you receive the first SMS to pick up your order from our pickup station. Ensure you pickup your item within 5 days, otherwise it will be cancelled.